Frequently asked questions

Mastering

What is the difference between mixing and mastering?


Mixing is putting everything you have recorded together to complete your song(s). This includes adding EQ and compression, volume adjustments, adding effects, editing flaws, pitch correction and so on. Think of mixing as putting the puzzle together, putting together the parts of what you have recorded, making sure everything hangs together right while also adding the finishing touches on things. When mixing is completed, you should be pleased with the way the song sounds and feel confident that you don't need to add anything else musically.  Mastering is adding sparkle and shine to your music. In a very basic sense, when you master your album, you're making sure that song one doesn't blow out the speakers while song two is barely audible - in other words, you want the levels of the songs to be similar and you want a general sense of cohesiveness to your recording, It also add the finishing touches to the song to bring it to its highest poetntial, making as loud as possible without distorting and making the song sound big and strong while sounding wider and clearer to emerge you in its sound. No song should be without mastering!




What type of music do you master?


We work on all types of music! Yes thats correct, we work with EVERY Genre and its sub-genres and in Any Language! We have been Professionally Mastering every genre of music and language in over 100+ Countries worldwide! Everthing from Rock to Hip-Hop, Electronic Dance Music to Country, R&B to Classical, Reggae to Bollywood and much more! we even do orchestral for films and video games! There is litterally NOTHING we can NOT Master!




Why should I have my audio mastered?


Mastering is the final step in bringing your recording to its optimum potential. It gives your music the professional commercial quality necessary to compete nationally and globally. No matter if your audio is planned for radio, CD/cassette duplication, CDRom/DVD authoring or publishing to the world wide web, it must be mastered to take full advantage of the media in which it is to be released.




Why can't I Master my own songs?


After working on countless songs and albums, mastering engineers develop an acute sense of sonic and musical knowledge that is key to successful mastering. It’s also a huge plus that the mastering engineer wasn‘t there when you recorded and mixed your material. Hearing your songs for the first time, a fresh pair of ears can offer truly objective advice. "Professional tools are getting more affordable and more people are learning how to use them, so in that sense, the process is definitely being democratised. However, experience and good ears are not easily purchased, so not everyone will get a great result, even with the right tools."




Can I Hear Samples of Your Work?


Yes! We have comparision samples availabe to please your ears. Hear the huge difference in our Professional Human mastering at our homepage by clicking the link below. Samples




How do I know it will sound better?


Our engineers have over 12+ years experience making your material sound better, its what we do! You always have input into how your project sounds, and we make any nessacary changes until you are completely satisfied. We will do everything we can using our professional expertise to make your audio project sound more than incredible.




Do You Master for iTunes?


Yes! We are proud to be a certified Mastering for iTunes mastering house!




Do You Master for SoundCloud?


Yes, let us know that you plan on uploading your material for soundcloud and we will Master your songs to ensure the best possible quality when played from soundcloud.com For more information check out THIS PAGE




What is the process?


We work in a private studio with top quality computing systems, Software, hardware and monitors & we have over 12+ years experience Mastering every genre of music. Once We receive your material and payment, we begin to prepare and work on your project right away. After the Mastering process is complete we let our ears rest for a few hours so we have fresh ears to come back for anything we've might have missed. During the final stage of the Mastering, the audio is tested on over 3 pairs of high end monitors and numerous sound systems such as an iPod (mp3 player), car stereo, Laptop speakers and a boom box, to make sure you are getting the best possible sound on every playback device! Once complete your files will be delivered to you in a personal private dropbox folder shared between us, you can choose to delete the files and folder or keep it to transfer material in the future if needed.




What Will I Receive?


Once your project is completed you will receive A MP3 & WAV file of your Mastered song. You will also receive a m3u file which allows your song to be automatically imported into your computer or mp3 players music playback system (iTunes, Windows Media Player, ect.) and a few extra goodies =)  You Will NOT receive a copy of the session where we Mastered. EVERY MASTER SESSION INCLUDES​ EQUALIZATION COMPRESSION RE-VERB PEAK LIMITING ADDING AMBIANCE STEREO WIDENING BASS ENHANCEMENT LOUDNESS MAXIMIZATION DYNAMIC EXPANSION FADES/CROSS-FADES EDITING MINOR FLAWS NOISE REDUCTION TO ELIMINATE CLICKS, DROPOUTS & "HISS"TEXT/ISRC ENCODING + ALBUM ART.




What is a ISRC and how do I obtain one?


Please Note: ISRC is NOT required to use our services. The International Standard Recording Code (ISRC) is an international standard code for uniquely identifying sound recordings and music video recordings. The code was developed by the recording industry in conjunction with the ISO technical committee 46, subcommittee 9 (TC 46/SC 9), which codified the standard as ISO 3901 in 1986, and updated it in 2001. An ISRC code identifies a particular recording, not the work (composition and lyrical content) itself. Therefore, different recordings, edits, and remixes of the same work should each have their own ISRC code. Works are identified by ISWC codes. Recordings remastered without significant audio-quality changes should retain their existing ISRC codes, but the threshold is left to the discretion of the record company. The provision of ISRCs is overseen by appointed national ISRC agencies. These national ISRC agencies issue codes directly to the public and may also utilize authorized ISRC Managers to issue ISRCs. In the United States, the appointed agency is RIAA. ISRC codes can be obtained directly from RIAA for an administrative fee ($80 at time of this publication) or from a commercial ISRC manager.[4] Only in territories where there is no national ISRC agency does IFPI provide codes to users. To obtain a ISRC in your country please click this link --> http://isrc.ifpi.org/contact/national-agency-contacts#A Please Note: ISRC is NOT required to use our services.





Sending Material

Sending Material for Mastering


To Correctly prepare and send your material for Mixing, Please Carefully follow ALL of the directions on this page --> MASTERING





Turnaround Time & Delivery

How long will it take to Mix / Master my material?


Mastering generally less than 24 hours for single songs and up to 72 hours for bulk orders (over 10 songs). In the event of an emergency the turnaround time given may be extended after purchase. Once complete It will then be emailed or shipped back promptly, and arrive at your inbox or at your doorstep.





Pricing & Payment

How can you Master for such a low price?


Our prices are reflective of our low operating expense and the high volume of projects we receive. And by receiving projects via mail or internet, we can avoid the pitfalls of having to schedule appointments or sessions with the client, allowing us to produce work beyond "ordinary" studio hours. This in turn means a much lower price to our clients.




What type of payments do you accept?


For online payments any Major Credit or Debit Card is accepted. If you make your purchase physically in person, I can accept all major credit / debit cards, cash or check. **Western Union, Bank Transfer and Prepaid Credit / Debit cards are NOT accepted. If you have any questions please e-mail Mike at contact@A1Mastering.com




What is your refund policy?


We believe in keeping our customers happy. If you are unsatisfied with your results we are willing to make any small changes and adjustments free of charge. Unfortunately we do NOT make refunds. If you have any questions please e-mail us at contact@A1Mastering.com




How do I make my Order?


You can easily make your order at our online store here --> ORDER




I have a Coupon Code, How do I use it?


Once you have added an item or items to your cart, Click on the shopping bag in the top right corner of the website. A preview will open from the right side of the page, once that happens click on "View Cart" you will then be brought to the checkout page. When ready to order, click on "Apply Coupon" and enter your coupon code. If done correctly you will get a confirmation that the code was sucessful. You will not see the new discounted total until you checkout. If you have any problems with checkout or using a coupon code please e-mail us at contact@A1Mastering.com





Guarantees & Satisfaction

So you will work until I am 100% satisfied?


Yes, it's true. I will continue to revise your master until you are totally satisfied with the final result. Once you hear your master, if there are things you want to change about it, simply call or email us with your change requests and we implement those changes and send you another updated master using either your free or purchased revisions. Simply put, you will get a master that is of the highest possible sound quality available. Also check out our testimonials from our amazing clients HERE I believe in keeping my customers happy. If you are unsatisfied I am willing to to make any small changes and adjustments free of charge. unfortunately once a service is paid for we can not make refunds.




Why should I use A1 Mastering?


We are the leader in Online Mastering and have been the first to provide this breaking new service to the entire world. Before us the only way artists would be able to have their music Professioanlly Mastered was to book and pay for both an hourly (if not multiple) studio session(s) and an engineer. We we're the FIRST to provide the same professional services online for more than half the cost and at the comfort of your own home. Our company began in 2010, since then we've been the Leader in Online Mastering Service for 7 years straight. Unfortunately being number 1 has its consequences, since starting the company there have been lots of other Mastering websites popping up all over the internet, most being run by engineers who truely have no professional experince in their craft but are just looking to make a quick buck and leaving YOU with unprofessional results. Most of these sites have cloned everything we've built to LOOK like the real deal but are really just horrible copies. Its rare to find a company who truely cares about the artist. Our services are low priced because we care more about the music than the money. We enjoy our job and enjoy satisfying our clients. We dedicate our time learing your needs and doing everything we can to give you a product you can be proud of for years to come. Our team wants to build long lasting relationships with our clients and wants to see everyone succeed. You are guarenteed to get this at A1Mastering.com and we have the clients, testimonials, reviews and most of all the WORK to prove it. We are the original and always will be. For True Professional Online Mastering there is only ONE name you can TRUST. A1 Mastering.





Terms & Conditions

Terms & Conditions


Terms and Conditions It is your (the customer) responsibility to read and understand the following terms and conditions before making an order on this website (www.A1Mastering.com) or using any of the services provided at this website (www.A1Mastering.com) This Service allows you to have your songs mastered by a professional Mastering Engineer and obtain downloads of the mastered songs “tracks” from either our e-mail, dropbox or website. We take precautions to protect your information. When you submit sensitive information via our website or e-mail, your information is protected both online and offline. This includes your audio files, name, phone number, address, email and any other info you may send us. We do not use any kind of tracking cookies. We also safeguard your personal information from unauthorized access, through access control procedures, network firewalls and physical security measures. This website contains material which is owned by us, licensed to us, or consent was given to use it. This material includes, but is not limited to, the design, layout, look, appearance, audio files and graphics. Reproduction is strictly prohibited and will be prosecuted to the fullest extent of the law. Unauthorized use of this website may give rise to a claim for damages and/or be a criminal offense. Payments: Payment must be made in full before any work on your material. For online payments any Major Credit or Debit Card is accepted. **Western Union, Bank Transfer and Prepaid Credit / Debit cards are NOT accepted. Samples: We provide a collection of audio samples of our work. The samples provided have been Mastered to the clients specific tastes and liking. The samples are not how every project will sound, If you hear something you don’t like, just remember you have complete direction of how every aspect of your projects sound. Uploading Material: We provide instructions on how to properly prepare and send your material for our Mastering services. The client is responsible for following these directions Before uploading any material. When using our services the client is responsible for the following: The quality of the recorded material. The quality of the mixed material - Correct preparation of any material sent for mastering. - Ensuring all audio files needed for the service ordered are included. - Ensuring the material has been prepared and sent correctly. - Ensuring all notes and requests are included in detailed documentation. - Ensuring all spelling for the song name, artist name and other credits is correct. - Ensuring contact information is provided and spelled correctly. - Ensuring cover art and ISRC data is included (if available). - Copyrights for any uploaded material. - Ownership and rights of all uploaded material. - Order number is included in upload. If the clients material is not prepared or sent correctly it will either not be accepted or the services will be rendered using the material provided they way it is received. Turnaround Time: For Mastering, Current turnaround time is to receive your completed Masters, completion of this service depends on how many revisions are needed after you review your Masters. Once you are satisfied with the Masters, the files will be packaged and delivered by e-mail. Current turnaround time for Mastering — 24 Hours Turnaround time for Revisions — 24 Hours. All orders are rendered on a first come first serve basis. This goes for Major and Indie artists. All turnaround times stated on our website or by e-mail are only an estimation. In any event, the turnaround time may be extended any time after purchase. Storage: After your project is completed, the material you’ve sent to us will be deleted from our systems 10 days after. After this point, revisions, radio edits, instrumental exports, performance exports, acapella exports and processed stem exports will no longer be an available option to purchase for the specific song. Un-less you re-send your material and have the song mixed and (or) mastered again. Sales and Discounts: We sometimes offer sales and discounts for our services. These sales are only available for a limited time. When a client orders a service during the time of the sale, the client understands that the sale is final, meaning there will be no refunds or credit honored, even if the work has not yet been completed. The client also understands that there will be no set turnaround time for the order made during the sale. Rendering of orders made during a sale is done in first come first serve order. If rush delivery is available at the time of a sale, the price of the rush delivery will not be discounted. Refunds: A1Mastering.com services are electronic non-tangible irrevocable goods. We believe in keeping our customers happy. If you are unsatisfied with your results we are willing to make any small changes and adjustments free of charge. Unfortunately, we do not issue refunds once an order has been placed at www.A1Mastering.com. As a customer, you are responsible for understanding this upon purchasing any service from us. By processing an order at www.A1Mastering.com, you automatically agree to all of these terms listed. If you have any questions, please contact us and we will be happy to answer them for you. Understanding and Responsibility Client is responsible for reading and understanding the entire terms and conditions and refund policies. Client is also responsible for overviewing the FAQ page and making sure all questions and concerns are answered before making an order at www.A1Mastering.com By making payment at www.A1Mastering.com, the client states they have read and agreed to our Terms & Conditions and Refund Policy. A1 Mastering LLC (www.A1Mastering.com) may at any time, without notice to you and in its sole discretion, amend this policy from time to time and the changes are not prorated. Please review this policy periodically. For more information visit us online at www.A1Mastering.com or e-mail us directly at contact@a1mastering.com





Privacy Policy

What is your Privacy Policy?


This Privacy Policy governs the manner in which A1 Mastering LLC collects, uses, maintains and discloses information collected from users (each, a "User") of the https://www.A1Mastering.com website ("Site"). This privacy policy applies to the Site and all products and services offered by A1 Mastering LLC. Personal identification information We may collect personal identification information from Users in a variety of ways, including, but not limited to, when Users visit our site, place an order, subscribe to the newsletter, fill out a form, and in connection with other activities, services, features or resources we make available on our Site. Users may be asked for, as appropriate, name, email address, credit card information. Users may, however, visit our Site anonymously. We will collect personal identification information from Users only if they voluntarily submit such information to us. Users can always refuse to supply personally identification information, except that it may prevent them from engaging in certain Site related activities. Non-personal identification information We may collect non-personal identification information about Users whenever they interact with our Site. Non-personal identification information may include the browser name, the type of computer and technical information about Users means of connection to our Site, such as the operating system and the Internet service providers utilized and other similar information. Web browser cookies Our Site may use "cookies" to enhance User experience. User's web browser places cookies on their hard drive for record-keeping purposes and sometimes to track information about them. User may choose to set their web browser to refuse cookies, or to alert you when cookies are being sent. If they do so, note that some parts of the Site may not function properly. How we use collected information A1 Mastering LLC may collect and use Users personal information for the following purposes:
- To improve customer service
Information you provide helps us respond to your customer service requests and support needs more efficiently.
- To personalize user experience
We may use information in the aggregate to understand how our Users as a group use the services and resources provided on our Site.
- To improve our Site
We may use feedback you provide to improve our products and services.
- To process payments
We may use the information Users provide about themselves when placing an order only to provide service to that order. We do not share this information with outside parties except to the extent necessary to provide the service.
- To run a promotion, contest, survey or other Site feature
To send Users information they agreed to receive about topics we think will be of interest to them.
- To send periodic emails
We may use the email address to send User information and updates pertaining to their order. It may also be used to respond to their inquiries, questions, and/or other requests. If User decides to opt-in to our mailing list, they will receive emails that may include company news, updates, related product or service information, etc. If at any time the User would like to unsubscribe from receiving future emails, we include detailed unsubscribe instructions at the bottom of each email or User may contact us via our Site.
How we protect your information We adopt appropriate data collection, storage and processing practices and security measures to protect against unauthorized access, alteration, disclosure or destruction of your personal information, username, password, transaction information and data stored on our Site. Sharing your personal information We do not sell, trade, or rent Users personal identification information to others. We may share generic aggregated demographic information not linked to any personal identification information regarding visitors and users with our business partners, trusted affiliates and advertisers for the purposes outlined above.We may use third party service providers to help us operate our business and the Site or administer activities on our behalf, such as sending out newsletters or surveys. We may share your information with these third parties for those limited purposes provided that you have given us your permission. Third party websites Users may find advertising or other content on our Site that link to the sites and services of our partners, suppliers, advertisers, sponsors, licensors and other third parties. We do not control the content or links that appear on these sites and are not responsible for the practices employed by websites linked to or from our Site. In addition, these sites or services, including their content and links, may be constantly changing. These sites and services may have their own privacy policies and customer service policies. Browsing and interaction on any other website, including websites which have a link to our Site, is subject to that website's own terms and policies. Changes to this privacy policy A1 Mastering LLC has the discretion to update this privacy policy at any time. When we do, we will revise the updated date at the bottom of this page. We encourage Users to frequently check this page for any changes to stay informed about how we are helping to protect the personal information we collect. You acknowledge and agree that it is your responsibility to review this privacy policy periodically and become aware of modifications. Your acceptance of these terms By using this Site, you signify your acceptance of this policy. If you do not agree to this policy, please do not use our Site. Your continued use of the Site following the posting of changes to this policy will be deemed your acceptance of those changes. Contacting us If you have any questions about this Privacy Policy, the practices of this site, or your dealings with this site, please contact us at:
A1 Mastering LLC
https://www.a1mastering.com
contact@a1mastering.com This document was last updated on January 03, 2019





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